Support

We read every email. Write to support@pilots-logbook.com and you'll hear back from a person, usually within a day.

Moving your logbook to Crosswind

  1. LogTen Pro: on your Mac choose File › Export › Export Flights (Tab). On iPhone or iPad, use LogTen's export to save the same file to Files.
  2. ForeFlight: on the web, Logbook › Export, and choose the CSV. It includes your aircraft table.
  3. MyFlightbook: Logbook › Download, as a CSV.
  4. Anything else: save your spreadsheet as CSV or tab-delimited text.

Then in Crosswind on iPhone, iPad or Mac, open Settings › Import and choose the file. Crosswind matches each column and shows you the result before importing: check the mapping, fix any column it guessed wrong, and import. Duplicates of flights you already have are skipped. Columns that don't match a Crosswind field become your own fields, so nothing is lost.

After importing, compare your totals with your old logbook's. If anything differs, email us the export (we'll keep it private) and we'll sort it out.

Common questions

My flights aren't showing on another device

Make sure you're signed in to the same account on both (Settings › Account shows the address). Changes sync within a few seconds when you're online; on the web, the sync status is in the sidebar, and you can tap it to sync now.

I signed in with Apple and Hide My Email

That's fine: sign in with Apple on every device. On Android or a Windows PC, use the website's Continue with Apple button.

The trial ended. Is my logbook gone?

No. It's all still there to read, print and export. Subscribe to Crosswind Pro to add and change flights again.

How do I cancel my subscription?

App Store: Settings › your name › Subscriptions on your iPhone or iPad. Web: Account › Manage subscription at pilots-logbook.com/app.

How do I install Crosswind on Android?

Open pilots-logbook.com/app in Chrome, sign in, then choose Install app (or Add to home screen) from the menu.

How do I delete my account?

See deleting your account.