CrosswindDeleting your Crosswind account
You can delete your account and everything in it yourself, at any time.
Your account has been deleted. Thanks for flying with Crosswind.
In the app
- iPhone, iPad or Mac: Settings › Account › Delete Account.
- Web or Android: open pilots-logbook.com/app, go to Account, and choose Delete my account.
Can't sign in?
Email support@pilots-logbook.com from the address on your account and ask us to delete it. We'll confirm it's you and delete it within 7 days.
What's deleted
Your account and your whole logbook: flights, aircraft, endorsements, signatures, photos, your own fields, totals you saved and settings. They're removed from our servers right away and from our providers' backups within 30 days. We keep nothing about you afterwards, except records the law requires us to keep about purchases.
Before you delete
- Keep a copy: when you delete, you can have your logbook emailed to you first, as a spreadsheet file with your endorsements and medical dates. Photos and pictures of signatures aren't included. You can also export at any time: Settings › Export in the app, or Account › Download CSV on the web.
- Signed in with Apple? Deleting from the iPhone, iPad or Mac app also removes Crosswind from your Apple ID. If you delete on the web, remove it yourself in your Apple ID settings under Sign in with Apple.
- Cancel your subscription: deleting your account doesn't stop Apple or Stripe from billing you. Cancel in your Apple ID settings, or under Account › Manage subscription on the web.