CrosswindPrivacy Policy
Effective November 12, 2026
Crosswind is a pilot logbook made by NextGen Systems ("we"). This policy explains what we collect when you use Crosswind on iPhone, iPad, Mac, the web or Android, why, and the choices you have. The short version: we keep your logbook so you can use it on all your devices, we don't show ads, we don't track you, and we never sell your information.
What we collect
| Information | Why |
|---|---|
| Your account: your email address (or the private relay address Apple gives us if you choose Hide My Email), how you signed in, and an account number. | To sign you in and keep your logbook in your account. |
| What you put in your logbook: flights, aircraft, airports, times, the people you flew with, remarks, your own fields, endorsements, signatures drawn on your device, photos you attach and any text read from them, your pilot name and certificate number, and your settings. | This is the logbook. We store it so it's on every device you sign in to, and so it's safe if you lose a device. |
| Your subscription: whether you have Crosswind Pro, which plan, where you bought it, and when it renews or ends. | To unlock Crosswind Pro on all your devices. Payments are handled by Apple, or by Stripe on the web; we never see your full card number. |
| Logbooks you email: the addresses you send to and the file you send, passed to our email provider to deliver. We keep only when you sent it and to how many addresses. | To deliver the email and to stop the feature from being used for spam. |
| Technical records: our providers record IP addresses and times of requests in their logs. | Security, preventing abuse and fixing problems. |
We don't use advertising, analytics or tracking tools, we don't build profiles of you, and we don't buy information about you from anyone.
Who can see it
Your logbook is private to your account: our database only gives each pilot their own records. An instructor who signs an entry does so on your device and doesn't get access to your logbook. Our staff look at account data only to answer your support requests, to keep the service running, or when the law requires it.
We use these companies to run Crosswind. Each processes information only to provide its service to us:
- Supabase: database, sign-in and file storage, hosted in the United States.
- RevenueCat: subscription status across the App Store and the web.
- Apple: App Store purchases and Sign in with Apple. Google: Sign in with Google.
- Stripe: payments for subscriptions bought on the web.
- Resend: delivers logbooks you email and sign-in codes, from noreply@pilots-logbook.com.
- Cloudflare: hosts this website.
We share information otherwise only if the law requires it, to protect someone's safety, or as part of a sale or merger of the business, in which case this policy continues to apply.
How long we keep it
For as long as you have an account. When you delete a flight it's deleted on all your devices. When you delete your account, your logbook, photos and signatures are deleted from our servers right away; copies in our providers' backups expire within 30 days.
Your choices
- Get a copy: export your whole logbook to CSV or PDF in the app, free, at any time.
- Correct it: edit any entry, and your name and certificate number in Settings or Account.
- Delete it: in the iPhone, iPad or Mac app, Settings › Account › Delete Account; on the web, Account › Delete account. See deleting your account.
Depending on where you live (for example the European Union, the UK or California) you may have further rights, such as to object to processing or to complain to a data protection authority. Email us and we'll help.
Security
Everything travels over encrypted connections, and our database enforces that each account can reach only its own records. No system is perfectly secure, so we also keep what we collect to the minimum.
Children
Crosswind isn't directed to children under 13, and we don't knowingly collect their information. If you believe a child under 13 has an account, email us and we'll delete it.
Changes
If we change this policy we'll update the date above, and tell you in the app before any change that affects information we already have.
Contact
Email support@pilots-logbook.com.